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Privacy Policy

Effective October 21, 2026. Hickory Foundation Repair Help is a referral service operated by TDS Investment Group LLC ("we," "us"). This policy explains what we collect and how we use it.

What we collect

When you call us or submit our form, we collect the information you provide, such as your name, phone number, ZIP code and a description of your foundation issue. Calls to our number may be recorded for quality and billing purposes, and we keep basic call details such as the calling number, date and length of the call. Our website also uses Google advertising tags and cookies to measure how visitors find us and whether our ads lead to calls or form requests.

How we use it

We use your information to connect you with one independent, licensed foundation repair company that serves your area, so they can contact you about your request. We also use it to confirm referrals with that company, to bill for referrals and to improve our service and advertising.

Who we share it with

We share your request with the one contractor we connect you with. We use service providers for phone, website hosting and advertising (such as Twilio, Netlify and Google), who process data on our behalf. We do not sell your information to data brokers or share it with multiple contractors for the same request. We may disclose information if required by law.

Your choices

You can ask us to stop contacting you, or to delete the information you gave us, by calling (828) 392-6085. You can limit advertising cookies through your browser settings or Google's ad settings.

Retention and security

We keep referral records only as long as needed for the purposes above and for our business records, and we take reasonable steps to protect them.

Changes

We may update this policy. The effective date above shows when it last changed.